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A seamless Salon Experience with intention, to support your time, your comfort, and your care.
” Technology supports our service, it never replaces the personal care you receive at Leading Edge Salon.“
A smoother salon experience—just for you
We’ve made a few behind the scenes upgrades to make your visits even more seamless. From easier booking and confirmations to quicker check-in and check-out, our goal is to simplify everything around your appointment so you can relax and enjoy your time with us. These updates were made with intention, always keeping your comfort and care at the center. As always, our team is here to guide you with anything you need.
We’re grateful for your trust and can’t wait to welcome you soon.
— Leading Edge Salon
Communication Standards
At Leading Edge Salon, clear and consistent communication allows us to provide the best possible experience for our guests.
To ensure accuracy, privacy, and continuity of care, all appointment related communication is managed through our salon’s official phone and secure messaging system. This includes booking questions, schedule changes, service details, and follow-up support.
Centralizing communication helps us:
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Protect your personal information
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Maintain accurate appointment records
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Provide consistent service and policy information
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Support you seamlessly, even when your stylist is unavailable
For your convenience and peace of mind, we kindly ask that guests contact the salon directly rather than communicating through personal devices.
Technology Experience @LeadingEdge
“Technology supports our service — it never replaces it.”
“Texting is the fastest way to reach us.”
“Voicemail is always welcome.”
“A real team member always responds.”
Frequently Asked Questions (FAQ’s)
Q: What’s the fastest way to reach the salon?
A: messaging is the quickest way to connect with us. It allows us to respond promptly while assisting guests in the salon.
Q: What happens if I call and no one answers?
A: It simply means we’re with guests. You’ll receive a text link right away for faster help, or you may leave a voicemail and we’ll return your call promptly.
Q: Will I be speaking with a real person?
A: Our systems help organize messages, but every request is handled by a real member of our team.
Q: Do I have to book online or by text?
A: Online booking and texting are for convenience, but voicemail and personal assistance are always available if you prefer.
Q: Is my personal information secure?
A: All communication and booking systems are secure and designed to protect your privacy.
Leading Edge Salon
Get in Touch
Book An Appointment
Location
1235 North Dutton Ave.
Santa Rosa, CA 95401
Hours
Tuesday – Friday: 9 – 5
Saturday: 9 – 3 Sun-Mon Closed
Call or Text
(707) 575-5551