Policies

LEADING EDGE SALON

SALON GUARANTEE

Leading Edge Salon is committed to your satisfaction! If for any reason you are unhappy with your haircut service please contact us within 14 days of your original appointment so we can arrange for you to come back in. Hair color is guaranteed for 14 days under the provision that guests are using salon quality at home care in order to support the longevity and integrity of our work.  

RESERVATIONS

To ensure each stylist’s availability we recommend you pre-book your next appointment. Although we know unforeseen circumstances may arise that would prohibit you from giving us proper notification for missing appointments, 24 hours notice of appointment change is requested. Please allow us to reserve all services with a credit card.

CANCELLATIONS

We realize that on occasion appointment adjustments are unavoidable. Please bear in mind that cancellations and no shows lead to lost opportunities for the salon and our guests. As a courtesy, please provide at least a 24 hour notice when cancelling or rescheduling an appointment. If for any reason, you do not show up or are not able to honor our cancellation policy, we reserve the right to charge payment to your card on file. A Cancel or Reschedule of less than 24 hours prior notice are subject to 50% of cost of the reserved service.

GIFT CARDS

Gift cards may be redeemed for services and retail products only. Gift cards will not be replaced if lost or stolen. A gift card may not be purchased in conjunction with any special offer or discount.

RETURNS

If you have purchased a product that is not working for you and need to exchange it, please do so within 21 days. As always, Leading Edge Salon guarantees your satisfaction.

CHILDREN

We cordially request that you refrain from bringing your young children along on your visit. We not only think that this is an unsafe environment for children, but it also detracts from the tranquil experience we wish to provide for our clients.

PAYMENT

We accept cash, checks, MasterCard, Visa, American Express and Apple Pay. For a contactless pay option we encourage the use of your card on file required at booking or Apple Pay at checkout.

Hours of Operation

TUES – FRI
9:00am – 6:00pm

SAT
9:00am – 5:00pm

SUN & MON
We are closed

Our Policies

We're eager to meet you - give us a call or email us today!

Address

Leading Edge Salon
1235 N Dutton Ave Suite B
Santa Rosa, CA 95401
(707) 575-5551